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Louisep1992
Community Member
Nov 5, 2025 3:47 PM UTC

i want to know why my bill is so high again

I want to know why my bill is so high ive just paid 36 this month and all of a sudden its now £66 

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    2 replies

    Geluk
    Silver Contributor
    Geluk
    Silver Contributor
    Nov 5, 2025 3:57 PM UTC

    You should deal with such matters via the CHAT page, not a community forum. No one here has access to account data obviously.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Nov 5, 2025 3:59 PM UTC

    Hi, ​@Louisep1992 

    Thank you for reaching out to us, I am so sorry that your bill went up all of a sudden. Kindly send us a private message via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk, so that we can have look into your account.

    Thank you,

    Zandile

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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