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Community Member
April 11, 2026

i want to see how long is left in my phone contract

Hi can I see how long is left of my phone contract

    4 replies

    Decembersangel72
    Gold Contributor
    Gold Contributor
    April 11, 2026

    Hi ​@Ellis3030 

    This shows how this can be done:-



    You can also contact an advisor via Live Chat  (The Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday and Sunday) :-
     

     https://www.idmobile.co.uk/live-chat

    When you contact the Live Chat :-

    Type ‘talk to a person’ in the dialogue box and this will bypass the unhelpful chatbot. 

    Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.
     

    You can also contact iD Mobile by sending a private message via their Socials (Facebook, X or Instagram)  

    iD Mobile social media accounts:-


    REMOVED


    Good luck x

     

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    iD Mobile Employee
    April 12, 2026

    Hi ​@Ellis3030 

     

    Thank you for getting in touch with us.

    We can certainly check how long is left on your contract for you. Please contact us via private messages or our live chat team, who will be able to assist you further.

    You can reach us here:https://www.idmobile.co.uk/live-chat

     

    Thank you,

     

    Zandile M

    Th iD Mobile Team 

     

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    New Contributor
    September 27, 2026

    Yes how long is left on my contract.

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 28, 2026

    Hi ​@Kencrow 83,

     

    You can check how long is left on your contract through the iD Mobile app or My Account:

    1. Log in to your iD Mobile account.
    2. Select Plan.
    3. Go to My Plan.
    4. You should be able to see your contract details, including your minimum contract end date.

     

    If you’re unable to find your contract end date this way, please let us know and we’ll be happy to advise you further.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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