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Community Member
September 16, 2026
Question

i was charged a bit more than usual

My bill should be £15 and few pence. I saw on my account  charge £41.49. Why?

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 17, 2026

Hi ​@Kasiek200814 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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