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Community Member
May 3, 2026
Question

i was on 14.99 tariff. my new DD payment now 18.93 is that right seems massive increase .

Why such a big increase from 14.99 to 18.93?

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    May 3, 2026

    Hi ​@Smee 1, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu