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New Contributor
My birthday tomorrow.
New Contributor
Aug 11, 2026 2:35 PM UTC

i will cancel contract if i cant talk to a person

I took out my contract with unlimited data but I keep receiving messages from you saying I've used my allocation

    1 reply

    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Aug 11, 2026 2:46 PM UTC

    Hi ​@My birthday tomorrow. 

     

    Thank you for getting in touch with us, and I'm very sorry to hear that you are continuing to receive messages stating that you have used your allowance.

    We'd like to investigate this further for you. Please send us a private message via our social media channels on Facebook or Instagram, and we'll be happy to look into this and assist you further.

     

    We apologise for any inconvenience caused and look forward to hearing from you soon.

     

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

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