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i will cancel contract if i cant talk to a person

  • August 11, 2026
  • 1 reply
  • 2 views

I took out my contract with unlimited data but I keep receiving messages from you saying I've used my allocation

1 reply

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  • iD Mobile Employee
  • August 11, 2026

Hi ​@My birthday tomorrow. 

 

Thank you for getting in touch with us, and I'm very sorry to hear that you are continuing to receive messages stating that you have used your allowance.

We'd like to investigate this further for you. Please send us a private message via our social media channels on Facebook or Instagram, and we'll be happy to look into this and assist you further.

 

We apologise for any inconvenience caused and look forward to hearing from you soon.

 

 

Thank you,

 

Zandile M

The iD Mobile Team