Hi iD Mobile team,

I have a question about credit-file reporting on my account.

Live chat advised that my balance is now fully paid, the account remains active, and the entries showing on iD’s side are missed-payment markers only, with no default visible.

Could someone please confirm how I can get written confirmation from the relevant credit-file/reporting team of exactly what has been reported to the credit reference agencies?

I will not post any personal account details publicly.

Thank you.