Community Member

ID mobile bill charge for data

1 reply
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I was charged for using extra data without knowing and I want to ask if the bill can be removed. Today I came back home and received a message from ID mobile and I was confused because as I went to the app I had a £15.06 bill which was apart of my bill cap apparently. I want to speak to someone to sort this out

iD Mobile Employee

Hi @fhahad,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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