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Community Member
neeva
Community Member
August 3, 2026

incorrect charge

Last month July bill I was charged incorrectly for roaming bill even tho I did not activate any services

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    August 3, 2026

    Hi ​@neeva 

     

    Thank you for getting in touch with us. 

     

    I am so sorry that your you were incorrectly charged. Please send us a private message via our Facebook or Instagram page, and we'll be happy to assist.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

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