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Junior73
New Contributor
Sep 1, 2026 3:51 PM UTC

incorrect roaming charges

I was in holiday in Corfu and being billed £44for roaming charges in Albania and customer service is saying I must pay charges even tho I wasn't in Albania 

      1 reply

      Kwanele Z
      iD Mobile Employee
      Kwanele Z
      iD Mobile Employee
      Sep 7, 2026 11:34 AM UTC

      Hi ​@Junior73,


      I've just sent you a private message to help get this sorted.


      To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


      You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


      I'll speak to you there.


      Thanks.

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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