New Contributor

Question

increase my bill cap

Please increase my bill cap to £100. Live help will not work here

Silver Contributor

Do it via the app, or by logging in via a PC/TABLET😯

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New Contributor

The app is blocked to get onto live chat and various functions. the website is blocked to perform the operation on a laptop.

New Contributor

iD Mobile Employee

HI @Andyturley,

I do see that we have sent you a private message, we will respond to you as soon as possible.

Thank you for your patience and understanding in the meantime.

Thanks,

Gemma M

The iD Mobile Social Media Team

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New Contributor

Hi Gemma M My bill cap got increased for a day then removed. My new 10 day roaming is also not working can you look into it for me

iD Mobile Employee

Hi @Andyturley,

I do apologise however if please send us a private message we can look into assist you again.

Owethu

6 replies