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New Contributor
July 2, 2026
Question

increase my bill cap

  • July 2, 2026
  • 6 replies
  • 34 views

Please increase my bill cap to £100. Live help will not work here

    6 replies

    Geluk
    Silver Contributor
    Silver Contributor
    July 2, 2026

    Do it via the app, or by logging in via a PC/TABLET😯

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    July 2, 2026

    The app is blocked to get onto live chat and various functions. the website is blocked to perform the operation on a laptop.

    New Contributor
    July 2, 2026

     

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 2, 2026

    HI ​@Andyturley,

     

    I do see that we have sent you a private message, we will respond to you as soon as possible.

     

    Thank you for your patience and understanding in the meantime.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    July 9, 2026

    Hi Gemma M My bill cap got increased for a day then removed. My new 10 day roaming is also not working can you look into it for me 

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    July 10, 2026

    Hi ​@Andyturley

     

    I do apologise however if please send us a private message we can look into assist you again. 

     

    Owethu