Community Member

Question

Insane roaming charges- £45 before i had left the airport.

1 reply
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I recently landed in Egypt, internet in the airport was nonexistent so I went online to get a roaming plan from ID mobile. In just going online to acquire a roaming data plan ID mobile has charged me £45 for worldwide data roaming, bringing my bill to the month to £120!

Surely this can't be right?

iD Mobile Employee

Hi @FGibson,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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