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Community Member
Faffy28
Community Member
June 25, 2026
Question

invoice needed for the purchase or my new phone

I recently upgraded my phone and it said I could claim a free tablet. When ive tried doing it, it's saying they need an invoice. Could I please have the invoice for the purchase of my new phone sent over please. Thanks 

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    June 26, 2026

    Hi ​@Faffy28 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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