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New Contributor
Robyn Cloake
New Contributor
September 22, 2026

Invoice request for proof of purchase

  • September 22, 2026
  • 1 reply
  • 8 views

Hi,

I have recently upgraded my mobile contract and have not received an invoice for the purchase of the mobile phone. Please can this be resent to my email:

{REMOVED}

order number: 148909558

I have checked my spam folder and there is no attached invoice to the emails thanking me for my purchase. 

 

Many thanks

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    September 23, 2026

    Hi ​@Robyn Cloake 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team

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