I set up a new DD with my new bank account and it is all registered correct on my ID account but no payment has been taken. I have had no email or message from ID saying my bill has not been paid but looking at bill payment history last time was March, how do I speak to someone to find out why they have not taken it?
Question
Issue with DD not being taken
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.