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issue with my billing

  • August 21, 2026
  • 1 reply
  • 1 view

I’ve just checked my bank and I’ve been charged twice this month even though I only have 1 active account 

1 reply

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  • iD Mobile Employee
  • August 21, 2026

Hi ​@Gibbo1902,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.