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Community Member
MV123
Community Member
September 6, 2026

it will not let me leave and i have been trying yo leave for over a week

it will not let me leave and i have been trying yo leave for over a week it keeps just saying oops something went wrong and now I have been charged ANOTHER month

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 10, 2026

    Hi ​@MV123,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

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