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Community Member
July 13, 2026
Question

iv just paid my outstanding bill twice but both times its said thank you for payment but not taken any money or lofted my restrictions

  • July 13, 2026
  • 1 reply
  • 8 views

The title.

    1 reply

    iD Mobile Employee
    July 13, 2026

    Hi ​@BrunniMate 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.