Solved
ive been charged extra and don’t understand why
Why has my bill jump from £28 to £108 when I’ve only put a top up of £30
Hi
We are deeply sorry to hear about your bill, you can view this on your online account/selfcare however, to investigate this correctly we would need to access your account.
Please contact us via our live chat: https://www.idmobile.co.uk/live-chat and we would be happy to assist.
-Zubair
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