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Community Member
Farey
Community Member
Oct 10, 2026 8:13 AM UTC

ive paid my bill it is still not allowing me to make phone calls

I've paid my bill and it is not allowing me to make calls

    2 replies

    New Contributor
    Zanthed
    New Contributor
    Oct 10, 2026 8:41 AM UTC

    Mines the exact same I paid them yesterday and it’s not letting me make calls messages or use data I’m trying to find a phone number but there isn’t one

    Marquerita T
    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    Oct 11, 2026 6:22 PM UTC

    Hi ​@Farey and ​@Zanthed.

     

    Thank you for your post. I am sorry that you guys are experiencing this.

     

    Can you please contact us directly so that our team can check if your payments have been received and if the bar has been lifted from your account.

     

    You can reach us via https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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