Skip to main content
Community Member
Farey
Community Member
October 10, 2026

ive paid my bill it is still not allowing me to make phone calls

I've paid my bill and it is not allowing me to make calls

    2 replies

    New Contributor
    Zanthed
    New Contributor
    October 10, 2026

    Mines the exact same I paid them yesterday and it’s not letting me make calls messages or use data I’m trying to find a phone number but there isn’t one

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    October 11, 2026

    Hi ​@Farey and ​@Zanthed.

     

    Thank you for your post. I am sorry that you guys are experiencing this.

     

    Can you please contact us directly so that our team can check if your payments have been received and if the bar has been lifted from your account.

     

    You can reach us via https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement