New Contributor

ive paid my bill twice but its still saying i have an outstanding balance when i dont it shows on payments ive paid twice

I’ve paid my bill twice and still says I have an outstanding balance even though it shows in payments that I’ve paid

iD Mobile Employee

Hi @Ozzy2011

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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