Skip to main content
Question

late bill

  • February 22, 2026
  • 1 reply
  • 10 views
T
Community Member

I was 2 days late on my bill and paid it as soon as I noticed but it’s still saying that I’ve missed the payment and I need to pay double the amount even though I’ve paid it

1 reply

Gemma M
iD Mobile Employee
Forum|alt.badge.img+6
  • Gemma M
  • iD Mobile Employee
  • February 22, 2026

Hi ​@tmhumphries,

 

I am so sorry to hear of the issues that you are experiencing with your bill. As this is a public platform, this would not be something that we would be able to look into. Kindly get in touch with our customer service team via live chat: https://www.idmobile.co.uk/live-chat, they will be happy to assist further.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
Terms & ConditionsAccessibility statement