Skip to main content
Community Member
Kelly V
Community Member
September 25, 2026

late payment

  • September 25, 2026
  • 1 reply
  • 1 view

I suffer wiv depression and other health issues that have seen me not be able to leave my house. I do not have any form of contact with drs etc as I am the only person who has access to a phone. I do not have support network around me and I’m a single mum to 3. I am able to make payment in full on the 7th Oct 2026. 
 

as a good will gesture I kindly ask that u restore my accessibility to make calls and send texts to enable myself to keep safe. 
 

regards 

kelly

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 25, 2026

    Hi ​@Kelly V,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement