leave ID mobile | iD Mobile Community
Skip to main content
Answer

leave ID mobile

  • March 14, 2025
  • 4 replies
  • 275 views

I want to leave and get my final bill

Best answer by andewhite

Perhaps this community article could help here, ​@Jordan Monksfield

4 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • Answer
  • March 14, 2025

Perhaps this community article could help here, ​@Jordan Monksfield


Forum|alt.badge.img+22
  • iD Mobile Employee
  • March 16, 2025

Hi ​@Jordan Monksfield 

 

Thanks for getting in touch. 

 

We are sorry to hear you wish to leave iD Mobile. 

The link provided by ​@andewhite should help but please do let us know if you require any further assistance. 

 

Thanks,

 

Natalie 


Hi VIOLETTA, we ve received your switch request from your new network. Once complete, your number will be transferred over, and your iD account will be closed. Your final bill will be issued the day after your disconnection. As per our T&Cs, you'll be charged up until your disconnection date (a termination fee may apply). You can view your final bill in the iD Mobile app. If you didn't request this switch, please contact us immediately at idmobile.co.uk/contact-us.

My ID App is doesn't work, how can l save my phone number 


Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • September 23, 2025

Hi ​@Violet Skin Expert  sorry have you left iD and are wanting to use the app? Could you give us a little more detail as to how we can help please? Thanks