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let's try here then

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Asked twice on the o line chat for bills from July and August 2023. Twice promised they'd be emailed. Haven't. Can someone email me my bills from July and August 2023. I can't see this being a challenging request.

Gemma M

iD Mobile Employee

Hi @Cragkerock,

Thanks for getting in touch.

As this is a public platform, we’re unable to send your bill from here. However, you can access or request it using one of the options below:

Log in to the iD Mobile app or My Account to view and download your bill

Alternatively, you can request it using this form: https://privacyportal-de.onetrust.com/webform/fcbd696d-c14f-408d-b001-5765158c26f8/857a80ef-f496-40e2-adcb-91c40f492f50

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

C

CragkerockAuthor

New Contributor

Hi Gemma, thanks for your reply. On the My Account section the bills only go back 12 months and a personal data request is a bit extreme.

All I am wanting to do is check to see if I made a phone call to a specific company sometime in July or August 2023, that's all.

Z

Zandile M

iD Mobile Employee

Hi @Cragkerock

Thak you for getting in touch with us, please request on this link https://privacyportal-de.onetrust.com/webform/fcbd696d-c14f-408d-b001-5765158c26f8/857a80ef-f496-40e2-adcb-91c40f492f50

Thank you,

Zandile M

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

let's try here then

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