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New Contributor
April 3, 2026
Question

let's try here then

  • April 3, 2026
  • 3 replies
  • 10 views

Asked twice on the o line chat for bills from July and August 2023. Twice promised they'd be emailed. Haven't. Can someone email me my bills from July and August 2023. I can't see this being a challenging request.

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    April 3, 2026

    Hi ​@Cragkerock,

     

    Thanks for getting in touch.

     

    As this is a public platform, we’re unable to send your bill from here. However, you can access or request it using one of the options below:

     

     

    • Log in to the iD Mobile app or My Account to view and download your bill

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    April 3, 2026

    Hi Gemma, thanks for your reply. On the My Account section the bills only go back 12 months and a personal data request is a bit extreme.

     

    All I am wanting to do is check to see if I made a phone call to a specific company sometime in July or August 2023, that's all.

    iD Mobile Employee
    April 3, 2026

    Hi ​@Cragkerock 

     

    Thak you for getting in touch with us, please request on this link https://privacyportal-de.onetrust.com/webform/fcbd696d-c14f-408d-b001-5765158c26f8/857a80ef-f496-40e2-adcb-91c40f492f50 

     

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.