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Rhcrann
New Contributor
New Contributor
December 4, 2025
Question

Line rental charge after end of contract

  • December 4, 2025
  • 3 replies
  • 89 views

Why do I have a line rental charge of £54.25 after the end of my contract?

    3 replies

    Zubeida H
    iD Mobile Employee
    iD Mobile Employee
    December 4, 2025

    Hi ​@Rhcrann 

     

    You need to contact us and decide whether you’d like to upgrade to a handset plan or move to a cheaper sim only plan. Or if you’d like to cancel the contract. 

    I've just sent you a private message to help get this sorted.
    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
    I'll speak to you there.

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Rhcrann
    New Contributor
    RhcrannAuthor
    New Contributor
    December 4, 2025

    I would just like to end the contract. My upgrade offers are a lot more expensive than a new contract so I don’t want to upgrade through ID. I just want to know why there is a £54.25 line rental charge at the end of my contract?

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    December 4, 2025

    Hi ​@Rhcrann ,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Gemma 

    The iD Mobile Social Media Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.