Hi ​@Rhcrann 

You need to contact us and decide whether you’d like to upgrade to a handset plan or move to a cheaper sim only plan. Or if you’d like to cancel the contract. 

I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.

Thanks.

I would just like to end the contract. My upgrade offers are a lot more expensive than a new contract so I don’t want to upgrade through ID. I just want to know why there is a £54.25 line rental charge at the end of my contract?

Hi ​@Rhcrann ,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Gemma 

The iD Mobile Social Media Team