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live agent pls

  • June 19, 2025
  • 4 replies
  • 123 views
Jaroslav Crha
New Contributor
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I changed my plan in April, for 10£ more data and you still charge me 19£, no more  data??!!! What's going one. I spoke with your agent!!!

Best answer by Jaroslav Crha

I need to speak with live agent!!!

    4 replies

    Jaroslav Crha
    New Contributor
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    • Jaroslav Crha
    • Author
    • New Contributor
    • June 19, 2025

    Need help. You still charging me 19£, I changed it with your agent in April. 10£ and much more data...what's going on?..

    Jaroslav Crha
    New Contributor
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    • Jaroslav Crha
    • Author
    • New Contributor
    • Answer
    • June 19, 2025

    I need to speak with live agent!!!

    Jaroslav Crha
    New Contributor
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    • Jaroslav Crha
    • Author
    • New Contributor
    • June 19, 2025

    Is there a anyone who cares about your clients??

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • June 21, 2025

    Hey there ​@Jaroslav Crha, thank you for reaching out. Please note, we’re a Community forum here, so cannot guarantee an instant or fast reply, as reply times will vary. Please reach out to our live-chat team if you require instant and faster responses.

     

    When you changed plan, did you order a completely separate, new contract, or an upgrade/plan change via your iD Mobile account please?

     

    Thanks,

    Tyler

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