Hi ​@SeeMeNoMore,

Thank you for getting in touch with us, if you pay the bill manually the Direct debit will not be taken as well as the bill will be settled already.

Thanks,
Hosai

Ok as long as it’s not taken twice as I don’t have it twice that I can afford.Ill pay it now and get the remaining money out just in case .Thank you for your answer and help ..

I took your advice and now the direct debit still came out . Thanks for giving me false information!wow

Hi ​@SeeMeNoMore,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

Ok great thank you .I have only just seen these but I’ll keep an eye open for you’re response on what I’ve just sent you .Thanks in advance 

Hi ​@SeeMeNoMore,

Thank you for your response.

Regards,

Gemma M

The iD Mobile Social Media Team