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New Contributor
SeeMeNoMore
New Contributor
Jun 12, 2026 1:19 AM UTC
Question

making a payment before my direct debit date

Hi there,I have my direct debit set up and that is fine,however I’d like to pay it early on the website.What I need to know is…Will the direct debit still be taken if I pay it two days early on their website?Thanks in advance..

 

6 replies

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
Jun 12, 2026 2:45 PM UTC

Hi ​@SeeMeNoMore,

Thank you for getting in touch with us, if you pay the bill manually the Direct debit will not be taken as well as the bill will be settled already.

Thanks,
Hosai

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    New Contributor
    SeeMeNoMoreAuthor
    New Contributor
    Jun 12, 2026 5:28 PM UTC

    Ok as long as it’s not taken twice as I don’t have it twice that I can afford.Ill pay it now and get the remaining money out just in case .Thank you for your answer and help ..

     

    New Contributor
    SeeMeNoMoreAuthor
    New Contributor
    Jun 12, 2026 10:34 PM UTC

    I took your advice and now the direct debit still came out . Thanks for giving me false information!wow

     

     

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Jun 13, 2026 9:10 AM UTC

    Hi ​@SeeMeNoMore,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      New Contributor
      SeeMeNoMoreAuthor
      New Contributor
      Jun 17, 2026 5:02 PM UTC

      Ok great thank you .I have only just seen these but I’ll keep an eye open for you’re response on what I’ve just sent you .Thanks in advance 

      Gemma M
      iD Mobile Employee
      Gemma M
      iD Mobile Employee
      Jun 19, 2026 9:59 AM UTC

      Hi ​@SeeMeNoMore,

       

      Thank you for your response.

       

      Regards,

       

      Gemma M

      The iD Mobile Social Media Team

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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