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Community Member
RochardK
Community Member
September 22, 2026
Question

mid contract price increase unexpected

Accepted a SIM only upgraded advertised as having no price increase during the 12 month contract. ID app now says the contact is subject to a £1.80 increase in April, representing an 18% price increase?

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 22, 2026

Hi ​@RochardK 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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