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Community Member
August 10, 2026

missing dates logs on bill

  • August 10, 2026
  • 2 replies
  • 19 views

Hi, the dates from the 7th of July to the 24th of July are missing on my bills for july/August. Please can you print tbe full bill

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    August 10, 2026

    Won’t happen. Bills in pdf format have to be d/loaded by YOU, via the app

    or logging into the main id website [not here].😗

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tashnieka D
    iD Mobile Employee
    iD Mobile Employee
    August 10, 2026

    Hi ​@Tonyspear

     

    I’m sorry that the dates from 7 July to 24 July are missing from your July/August bills. 

    Please contact our iD Mobile Live Chat team, who will be able to review your account and arrange a full copy of the bill for you.

     

    Tashnieka
    The iD Mobile Team