Paid my bill 2 days ago. Money was taken and bill was not settled. I have had to pay again to settle the bill but there is no way to contact this useless company for a refund.
Thankfully my contract is ending soon and I can be rid of you!
Question
money taken but bill not settled!
Hi there
We are sorry to hear that you are unhappy about the billing situation. You can contact our customer services/complaints department on 08000492402 if you would like to speak to someone and see if we can resolve the issue for you. You can also private message us via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk, outlining the details of your query, we would like the opportunity to put things right.
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