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Community Member
Nicoleiee95
Community Member
October 15, 2026
Question

Monthly Payment

I have made a payment today as it was due a couple of days ago. However when I look into my account it said that £32.46 was successfully paid on 11/10/2026. Please can someone look into this. 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 16, 2026

    Hi ​@Nicoleiee95,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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