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monthly recurring charge

  • November 4, 2025
  • 2 replies
  • 25 views
M
Community Member

When is first became an IMobile user my agreed bill was 25.99. This lasted 3 months.  Since April 25 onwards I've been charged the following for May-Oct.

£42.78 £46.98 £48.78 £52.14 £47.28 £47.28 £47.28

The monthly recurring charges (whatever that is) started un April at an extra £12.50 and increases every month. Thr increase now stands at an extra £16.25 on top of monthly bill. I haven't change my phone tariff or upgraded.

Why have I been charged all this? 

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • November 4, 2025

    You’re the only one who has access to your bills so you’ll need to speak to a live chat agent to discuss your billing concerns.
     

    https://idmobile.co.uk/live-chat

     

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • November 4, 2025

    Hi ​@MandyT 

     

    Thanks for getting in touch. 

     

    Your bill should list any additional charges. Can you please check your statement and let us know what it advices?

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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