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monthly recurring charge

  • November 4, 2025
  • 2 replies
  • 20 views

When is first became an IMobile user my agreed bill was 25.99. This lasted 3 months.  Since April 25 onwards I've been charged the following for May-Oct.

£42.78 £46.98 £48.78 £52.14 £47.28 £47.28 £47.28

The monthly recurring charges (whatever that is) started un April at an extra £12.50 and increases every month. Thr increase now stands at an extra £16.25 on top of monthly bill. I haven't change my phone tariff or upgraded.

Why have I been charged all this? 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • November 4, 2025

You’re the only one who has access to your bills so you’ll need to speak to a live chat agent to discuss your billing concerns.
 

https://idmobile.co.uk/live-chat

 

 


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  • iD Mobile Employee
  • November 4, 2025

Hi ​@MandyT 

 

Thanks for getting in touch. 

 

Your bill should list any additional charges. Can you please check your statement and let us know what it advices?

 

Natalie