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monthly tariff why has it gone up

  • August 21, 2026
  • 1 reply
  • 6 views

Hi, 

 

I have received my monthly bill for both my Sims an or is showing that 1 has gone from £10 - £11.71 and the other has gone from £10 - £11.08.  please can you tell me why 

1 reply

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  • iD Mobile Employee
  • August 22, 2026

Hi ​@Mimi12 

 

Thank you for getting in touch with us. 

 

I am so sorry that the bill has gone up. Please send us a private message via our socials (Facebook or Instagram) so that we can look into this for you.

 

Thank you,

 

Zandile M

The iD Mobile Team