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Community Member
Mimi12
Community Member
August 21, 2026

monthly tariff why has it gone up

Hi, 

 

I have received my monthly bill for both my Sims an or is showing that 1 has gone from £10 - £11.71 and the other has gone from £10 - £11.08.  please can you tell me why 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    August 22, 2026

    Hi ​@Mimi12 

     

    Thank you for getting in touch with us. 

     

    I am so sorry that the bill has gone up. Please send us a private message via our socials (Facebook or Instagram) so that we can look into this for you.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

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