More details on extra charges -SIM only pay monthly

Forum|Forum|7 months ago
February 3, 2026
1 reply
44 views

How do I find information prior to the billing cycle on what I’m using that is causing the extra charges over my pay monthly SIM only deal? There is only a figure lumping in data, text, calls. I would like to know the source of the charges so I can make changes. Sorry, if it’s in FAQs but I could only find info on how to do this for PAYG. Thanks

Best answer by Lamiya C

Hi @Ausgirl ,

I understand you’d like a breakdown of what’s causing the additional charges on your pay monthly SIM-only plan. You can view this by logging into your online account or the iD Mobile app, then heading to Usage. From there, you’ll be able to see a more detailed breakdown of your calls, texts, data usage, and any out-of-allowance charges for the current and previous billing periods.

Please note that some charges (such as premium numbers, international calls, or roaming usage) may appear separately once they’ve fully processed.

Lamiya

Lamiya CAnswer

iD Mobile Employee

Hi @Ausgirl ,

I understand you’d like a breakdown of what’s causing the additional charges on your pay monthly SIM-only plan. You can view this by logging into your online account or the iD Mobile app, then heading to Usage. From there, you’ll be able to see a more detailed breakdown of your calls, texts, data usage, and any out-of-allowance charges for the current and previous billing periods.

Please note that some charges (such as premium numbers, international calls, or roaming usage) may appear separately once they’ve fully processed.

Lamiya

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