Skip to main content
Community Member
August 27, 2026

Multi payments taken in the same month

  • August 27, 2026
  • 3 replies
  • 35 views

I have noticed thst i have had 3 payments taken this month (August) and 2 payments last month (July) why is this happening? 

    3 replies

    iD Mobile Employee
    August 28, 2026

    Hi ​@GR4YP4NTHER 

     

    Thank you for getting in touch with us. 

     

    I am so sorry that that 3 payments were taken this month.

     

    please send us a private message via our live chat at https://www.idmobile.co.uk/live-chat or via our socials (Facebook or Instagram)

     

    Thank you,

     

    Zandile 

    The ID Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    August 29, 2026

    It happened to me too. but I can't find help anywhere

     

    iD Mobile Employee
    September 4, 2026

    Hi ​@Andrejus 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

    Zandile M

    The iD Mobile Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.