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Community Member
July 29, 2026

Multiple payments on bank account

  • July 29, 2026
  • 1 reply
  • 10 views

In January there are 3 payments for line rental. One 7th Jan, 15th Jan and 19th Jan all for £22.99. Why were 3 payments taken?

    1 reply

    iD Mobile Employee
    July 29, 2026

    Hi ​@jjb1984 

     

    Thank you for getting in touch with us.  I am so sorry that we took 3 payments into your account in one 1 month. 

     

    Please send us a private message so that we can look into this for you via our socials (Facebook or Instagram). 

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

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