Community Member

Multiple payments on bank account

In January there are 3 payments for line rental. One 7th Jan, 15th Jan and 19th Jan all for £22.99. Why were 3 payments taken?

iD Mobile Employee

Hi @jjb1984

Thank you for getting in touch with us. I am so sorry that we took 3 payments into your account in one 1 month.

Please send us a private message so that we can look into this for you via our socials (Facebook or Instagram).

Thank you,

Zandile M

The iD Mobile Team

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