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my bill

  • March 31, 2026
  • 1 reply
  • 3 views
K
Community Member

I paid £38.99 on my bill but it still states thst I have it outstanding, it is on my online banking as completed

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 8, 2026

    Hi ​@Kirstyg7,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

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