Community Member

my bill

I have paid my bill but I done it through my card on the 2/7/26 and now it’s telling me it’s failed today but I’m not paying twice for one month

iD Mobile Employee

Hi @Skye25,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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