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Community Member
Jennyb1992
Community Member
Oct 27, 2026 3:52 PM UTC

my bill

I have recently added death in the family and only just realised that my bill is due tomorrow. I can’t afford to pay this month but will pay double next month if this is possible to keep my services on thank you very much.

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 28, 2026 8:37 PM UTC

    Hi ​@Jennyb1992,

     

    We are so sorry to hear of the loss in your family, please accept our condolences during this difficult time.

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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