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Question

my bill appears tonbe wrong - i am being charged more than I should

  • September 19, 2025
  • 1 reply
  • 59 views
A
Community Member

I think im paying too much on my bill. There seems to be more than one payment a month on average. 

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • September 21, 2025

    Hi ​@Ajb1004 

     

    That’s strange, one plan would only ever charge once per month.

     

    Do you have another plan with us?

     

    Are the charges made the same amount?

     

    Is the direct debit reference number the same between payments or different?

     

    Tom

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