my bill appears tonbe wrong - i am being charged more than I should | iD Mobile Community
Skip to main content
Question

my bill appears tonbe wrong - i am being charged more than I should

  • September 19, 2025
  • 1 reply
  • 47 views

I think im paying too much on my bill. There seems to be more than one payment a month on average. 

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • September 21, 2025

Hi ​@Ajb1004 

 

That’s strange, one plan would only ever charge once per month.

 

Do you have another plan with us?

 

Are the charges made the same amount?

 

Is the direct debit reference number the same between payments or different?

 

Tom