my bill hasn't been taken from my account

1 reply
13 views

My bill was due to be paid on the 21st but as it was a Sunday I presumed it would be paid today but no payment has been taken.

payments

Hosai W

iD Mobile Employee

Hi @Doddy1972,

Please confirm if the payment has been taken from the account as yet, you could also manually make the payment on the app or using the payment line.

Just dial 0333 003 0001, 0333 003 7777 from your iD Mobile phone, and select option 2, then option 1 to make a payment. Enter the amount you’d like to pay and then enter your card details. Both of the above options are quick and secure and can be done without having to speak to anyone.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.