my bill is double this month and I don't know who to ask. | iD Mobile Community
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Question

my bill is double this month and I don't know who to ask.

  • September 29, 2025
  • 2 replies
  • 16 views

Stella Shonda Lennon
New Contributor

My bill was double this month and I don't know why apart from using my hotspot sometimes and my Internet has poor connection and is super slow 

2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • September 29, 2025

Simply inspect your invoice [via the app or log in on a PC]; this’ll detail a breakdown

of your charges. For coverage, input your postcode here:

https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 30, 2025

Hi there ​@Stella Shonda Lennon, we hope that ​@Geluk was able to help.

 

Any further questions let us know.

 

Thanks,

Tyler