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Question

my bill is double this month and I don't know who to ask.

  • September 29, 2025
  • 2 replies
  • 19 views
Stella Shonda Lennon
New Contributor

My bill was double this month and I don't know why apart from using my hotspot sometimes and my Internet has poor connection and is super slow 

    2 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • September 29, 2025

    Simply inspect your invoice [via the app or log in on a PC]; this’ll detail a breakdown

    of your charges. For coverage, input your postcode here:

    https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 30, 2025

    Hi there ​@Stella Shonda Lennon, we hope that ​@Geluk was able to help.

     

    Any further questions let us know.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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