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Community Member
Jun 23, 2026 8:26 AM UTC
Question

My bill is too high

I went on holiday to Morocco but only used my mobile data once I had purchase the 1 day 2GB package. I have now been charged too much.

    1 reply

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    Jun 24, 2026 4:09 PM UTC

    Hi ​@Harvey1216 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

     

     

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