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Question

My bill is too high

  • June 23, 2026
  • 1 reply
  • 2 views
H
Community Member

I went on holiday to Morocco but only used my mobile data once I had purchase the 1 day 2GB package. I have now been charged too much.

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Zandile M
    • iD Mobile Employee
    • June 24, 2026

    Hi ​@Harvey1216 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

     

     

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