My Bill is saying it’s line £52 because i didnt pay it last month, I’ve checked my bank statements and i havent missed a single payment, i did pay in april and im not paying it again. I wont pay it at all if you think you can have that much from me
My Bill Issue Saying i ddnt pay last month
+16Hi
As we are mainly other iD Mobile customers that answer Community posts we are unable to see anything with regards to your account.
Your best bet is to contact the Live Chat via this link (The Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday and Sunday) to discuss this.
https://www.idmobile.co.uk/live-chat
When you contact the Live Chat :-
Type ‘talk to a person’ in the dialogue box and this will bypass the unhelpful chatbot.
Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.
Good luck x
+11Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
We'll speak to you there.
Thanks,
Gemma M
The iD Mobile Social Media Team
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