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my bill said it was paid on the id mobile app…

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Hello,I’ve recently had an issue with my bill.The direct debit is set up .I looked on the id mobile app and it said this month was successful .Then tonight it’s still been taken .Something isn’t right there.Any help would be appreciated.Thank you in advance..

Tom

iD Mobile Employee

Hi @SeeMeNoMore

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile M

The ID Mobile Team

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