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New Contributor
Nov 4, 2026 5:35 PM UTC
Question

My contract

My bill has gone from £10 a month to £45 saying i have a contract on a phone I don't even have 

    2 replies

    New Contributor
    Nov 4, 2026 5:37 PM UTC

    It's practically impossible to get to talk to anyone. But hound you if you pay wrong bill

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Nov 6, 2026 6:09 PM UTC

    Hi ​@Antony 1976,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.