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Community Member
Apr 20, 2026 5:15 PM UTC
Question

my first bill is confusing me

Hello, my first bill is ready, I recieved the phone today. One thing is saying it’s due on the 31st of may or around and the second one is saying it’s due the 2nd of may. Which one is it please 

    1 reply

    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Apr 20, 2026 5:24 PM UTC

    Hi ​@cscscsxx,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.