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Community Member
Ian young
Community Member
October 8, 2026

my id acount

Hi please can you help me I’ve been a loyal customer for a few years now and I’ve been struggling with work at the moment could you please put my phone line back on until next months bill and I’ll pay it up in full many thanks Ian 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 9, 2026

    Hi ​@Ian young,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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