Hi ​@Slauka Slaukinha ,

Thank you for getting in touch. I understand your concern about the increase in your bill and I’m sorry for the frustration this has caused.

The extra charge shown as UK usually relates to out-of-plan usage, such as additional calls, texts, data, or add-ons that aren’t included in your monthly allowance. This can also include things like premium calls or services if any were used.
 

In many cases, these texts are triggered when a phone number is:

Entered on a website or app

Used to sign up for offers, competitions, or subscriptions

Linked to an app or service that sends chargeable SMS messages
 

Sometimes this can happen without it being obvious, especially if consent was given online at some point.

Lamiya