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Community Member
August 9, 2024
Solved

my last bill

  • August 9, 2024
  • 13 replies
  • 559 views

Did an add on of £5 to my last bill..but it is £10 more than usual..i have been double charged i think..

Best answer by Kash M

Hi @Ian036,

Welcome to the Community!

Have you checked your bill for the add-on? You’ll see 2 add-ons on your bill if you have been charged twice.

I would advise contacting our Live Chat Team if you require assistance with your bill.

 

Kash

13 replies

New Contributor
September 24, 2026

I need some explain whats the issue

Gemma M
iD Mobile Employee
iD Mobile Employee
September 24, 2026

Hi ​@Walid83,

 

Thanks for getting in touch.

 

Please let us know what issue you’re experiencing and we’ll do our best to assist you.

 

As the Community is a public platform, please don’t provide any personal or account information in your response.

 

Regards,


Gemma M
The iD Mobile Social Media Team

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