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my last bill

Did an add on of £5 to my last bill..but it is £10 more than usual..i have been double charged i think..

iD Mobile Employee

Hi @Ian036,

Welcome to the Community!

Have you checked your bill for the add-on? You’ll see 2 add-ons on your bill if you have been charged twice.

I would advise contacting our Live Chat Team if you require assistance with your bill.

Kash

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New Contributor

I need some explain whats the issue

iD Mobile Employee

Hi @Walid83,

Thanks for getting in touch.

Please let us know what issue you’re experiencing and we’ll do our best to assist you.

As the Community is a public platform, please don’t provide any personal or account information in your response.

Regards,

Gemma M
The iD Mobile Social Media Team

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